You may cancel your reservations free of charge up to three weeks before your scheduled arrival date. Please notify us of any cancellations in writing. If your booking has been confirmed or if you cancel within the three-week period before your scheduled arrival date, and if the room is not booked by another guest, we will charge 80% of the price per day. The same applies to late check-ins or premature departures. We recommend that you take out travel cancellation insurance for such cases and offer this type of insurance on our website. We’re also happy to send you an insurance application by post if you prefer. The German Hotel Regulations (DEHOGA) apply.
We know how much your vacation means to you – you look forward to it all year. Which means nothing should come in the way of it. Yet, if you cannot take your trip, hosts often claim recourse. They may demand payment of the booking price or the respective cancellation fees. European Travel Cancellation Insurance can save you from such financial consequences of booking cancellations. Taking out a travel cancellation insurance is therefore recommended and you’ll be covered all the way until you begin your vacation